I canceled my reservation from Hotels.com in the amount of 72050873216315 2256.06 TL within the same hour, and the refund requested on November 11th has still not been deposited into my account on December 4th. No matter how much I convey this situation to Hotels.com, they send me the ID and reference number and say that the payment process started on November 11th and the money appears in the account. I want this situation to be resolved as soon as possible, otherwise I will take legal action.
On September 9, I canceled a family hotel reservation made through Hotels.com with a total payment of ₺10,496. I contacted customer service through the website regarding the refund, and I was informed that the payment had already been returned. However, when I checked with my bank (Ziraat Bankası), ...
I made a hotel reservation through Hotels.com under booking number 72063047416589. I later canceled the reservation within the allowed timeframe, expecting the refund to be processed promptly. However, several days have passed and I still haven’t received my money back. I attempted to contact the h...
On February 10, I booked a one-night stay (March 8-9) at Edremit Allia Thermal Health & SPA Hotel through Hotels.com. The listing clearly stated that the reservation was fully refundable. However, after canceling on February 16 and requesting a refund, I have received no response since February 17. ...
I canceled my reservation through Hotels.com for Sunday Hotel in Kuşadası on February 24, 2025, and even now—over four months later—I still haven’t received my refund of ₺7,920. I’ve reached out to multiple live agents via the Hotels.com app, and I honestly can’t even remember how many people I’ve c...
I canceled my hotel reservation made through Hotels.com, and although they claim the refund has been processed, I still haven’t received any money. They provided me with a refund reference number, but when I contacted Baraka, the intermediary, they told me there is no record of any refund with that ...
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