I Canceled within an Hour, Hotels.com Delays My Rightful Refund
I canceled my reservation from Hotels.com in the amount of 72050873216315 2256.06 TL within the same hour, and the refund requested on November 11th has still not been deposited into my account on December 4th. No matter how much I convey this situation to Hotels.com, they send me the ID and reference number and say that the payment process started on November 11th and the money appears in the account. I want this situation to be resolved as soon as possible, otherwise I will take legal action.
Dear Customer, Thank you for contacting us regarding your reservation. We have reviewed your request and found that it has already been resolved. Therefore, your case has been closed. If you need assistance in the future, you can reach out to us again. Thank you for your patience and understanding. Best regards, Hotels.com
