Today, I booked Premier Inn London City – Tower Hill through Hotels.com (Reservation No: 72066589531356) and completed the payment without any issues. However, in my reservation details, the name of the second guest (E** Ö***) does not appear.
I request that the second guest’s name also be added to the reservation. I kindly ask for your assistance in resolving this matter.
I made a reservation through the Hotels.com app clearly for two people, but when I checked the booking confirmation, only one name appears on the reservation. This is a serious problem because we need both names listed for visa-on-arrival processing, and it’s not something that can be overlooked. I...
I made a hotel reservation through Hotels.com, but I have been unable to obtain an invoice for my booking. I contacted their support line, but no one answered. I tried reaching out via live chat, where I was told they could only provide a receipt, not an invoice. Despite explaining that I specifical...
I made a hotel reservation through Hotels.com under booking number 72063047416589. I later canceled the reservation within the allowed timeframe, expecting the refund to be processed promptly. However, several days have passed and I still haven’t received my money back. I attempted to contact the h...
I made a hotel reservation through Hotels.com, but when I arrived, the hotel couldn't find my reservation! I realized there's a mistake: the booking date and possibly my email address were recorded incorrectly. My order number is 72061587395198 under the name Mert N***.** Right now, the hotel claims...
My friend and I organized a vacation, and they took care of all the reservations through Hotels.com. Unfortunately, I am no longer in touch, and I do not have any access to the booking information. I can't recall the name of the hotel, and when I reached out to my friend, they didn't get back to me....
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