Hotels.com Failed to Provide an Invoice for My Reservation Despite My Requests

I made a hotel reservation through Hotels.com, but I have been unable to obtain an invoice for my booking. I contacted their support line, but no one answered. I tried reaching out via live chat, where I was told they could only provide a receipt, not an invoice. Despite explaining that I specifically need an invoice, they were unwilling to help resolve the issue. This lack of support is extremely frustrating and unacceptable for a platform of this size. I would like to ask that Hotels.com quickly provide the invoice I require and improve their customer service to handle these requests more effectively. This issue needs to be resolved immediately to avoid further inconvenience. Reservation number: 72986343228296 B*** T***0