I made a reservation from Hotels.com with the travel number 72613797472454 for the dates 22.07.23-23.07.23, but the hotel told me that it did not appear, they told me to cancel and they said I could pay from the hotel and stay, I paid the hotel by wire transfer. He said that the payment could not be made for the hotel. I explained that I had paid twice. I demanded my money back, but they still did not refund and there is no Turkish representative. Do not book from hotels.com, they just cheat people.
I made a reservation for “Alaçatı Private” hotel via Hotels.com, relying on a clear statement during checkout that said no payment would be taken at that time. However, despite this, ₺22,656.58 was immediately withdrawn from my credit card, and I received a confirmation from my bank the very same mo...
In June 2023, I booked a hotel through Hotels.com (Travel Program: 72586028246669), making the payment online in Turkish Lira. Upon reviewing my credit card transactions, I noticed an overcharge. After reporting the issue with screenshots to Hotels.com customer service, they refunded the excess amou...
I made a hotel reservation through Hotels.com under booking number 72063047416589. I later canceled the reservation within the allowed timeframe, expecting the refund to be processed promptly. However, several days have passed and I still haven’t received my money back. I attempted to contact the h...
I made a reservation for 3 nights in Marmaris through Hotels.com.tr on July 10, 2024, and paid a fee of ₺29,000. However, when I checked my credit card, I was charged ₺30,500, resulting in an extra ₺1,500 charge. When I inquired with the bank, they suggested it might be due to an exchange rate diffe...
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