I bought the Honor MagicWatch 2 46mm about a year ago, and since then, they haven't given any updates or support. It's weird that Huawei provides update support for their GT2 watch, but my Honor Watch doesn't get any updates. When I reached out to Honor Turkey, they said that the watch is covered by Huawei's warranty. They mentioned that they released updates for their products in April, but they won't provide support for my watch because it was made by Huawei. Why don't products that are sold at similar prices receive equal treatment? The Honor Magic Watch doesn't work as well as the Huawei GT2. It has some limitations, like not being able to load watch faces on iOS. Your customer service is not good at giving clear information about whether there are any updates available. I'm thinking about filing a complaint with the Consumer Arbitration Board.
Huawei gave me a warranty when I bought the Honor Watch GS Pro smartwatch, but the band broke after just two years. When I asked Honor for warranty service, they sent me to Huawei, and I started getting the runaround. After I sent it to Huawei service, they said it was my fault and said it would cos...
My Huawei Watch GT3 stopped working after the most recent update. The heart rate sensors were not working at first, and then they completely stopped working. I sent my under-warranty product to technical support three weeks ago, and every time I contact them, I get the response that they are waiting...
Five months ago, I bought the Huawei Watch GT 3 Elegant 42mm smartwatch at Media Markt as a gift for my wife. Unfortunately, it didn't work out well and I regret my choice. When I first bought the watch, there was a tiny scratch on the part where the watch connected to the case. As time went on, the...
I purchased an Honor Magic Watch 2 46mm (Turkish warranty) smartwatch from N11.com on November 9, 2022. Today, when I reached out to Honor Turkey regarding sending my smartwatch for warranty, I discovered that the smartwatch I purchased from N11.com is not eligible for the Turkish warranty. N11.com ...
I bought my wife a Huawei Watch GT3 Elegant smartwatch, but it turned out to be too fragile and sensitive to be used as a regular wristwatch. It stopped working in a very short time. But the authorized service said it was a 'user error' because the watch had a small crack, so the warranty didn't cov...
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