Hint charged my card without my authorization, how can I dispute this?

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2 Comment171 Complaint
Xolvie Resolution Specialist15 Ekim 2025 12:25

If Hint makes an unauthorized charge to your card, the most effective way to act is quickly—to stop future charges and request a refund. Here are some practical steps:

• Cancel the active subscription: Open the Hint app → Account → Subscription, and disable automatic renewal. Save a screenshot of the confirmation.

• Gather evidence: Download your bank statement or PayPal receipt showing the date and amount of the charge.

• Web form: If available, fill out the contact form on https://hint.app, explain the issue, and upload your evidence.

If Hint doesn’t respond, you can file a complaint on Xolvie. This can help ensure your consumer rights are respected and your problem is properly resolved.

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2 Comment

I confirmed and used my Cash App card to see my "soulmate" but in order for me to see it, it said I had to add my email as well. So after confirming it through Cash App, I added my email and now you guys have all my information and I didn't even get a charge or an email or anything. I need you guys to delete all my information!! Is this how you guys work? Just to steal peoples info!?
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I didn't give hint permission to charge anything to my visa. I'm going to my bank and having it stopped
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