Hepsijet Refused to Deliver My Orders After a 15-Minute Wait
Hepsijet's employee, B***, who is responsible for deliveries in Antalya, Muratpaşa, Üçgen Mahallesi, caused a major issue for me. He got upset after waiting for 15 minutes during one delivery and decided to take it out on us by refusing to make any further deliveries. As a result, several high-value products I had ordered were returned without any warning. I lost both time and money because of this behavior. I deeply regret ever using Hepsijet for my shipments and feel let down by their lack of professionalism. I didn’t expect a logistics service to behave so personally and unreasonably, especially when reliable delivery is supposed to be their core responsibility.
Hello Mehmet T., We tried to call you to share information about the resolution process, but we couldn't reach you. If you respond to this message, we will contact you. Best regards, HepsiJET
Hello Mr. Mehmet, We tried to call you to discuss your request, but we couldn't reach you because your line was busy. We kindly ask you to update your information and provide your order number so that we can assist you. Best regards, Hepsiburada
Hello Mr. Mehmet, Your request has been reviewed and you have been informed by contacting you through your phone number. You can submit your questions and requests from the “Customer Service” section you will see in the upper right corner after logging into our website, and you can track your messages from the “My Account-My Questions and Requests” section. Best regards, Hepsiburada
