I purchased a Helly Hansen zip-up sweatshirt, but after wearing it just once, I noticed fading and stretching in the sleeve area. This is unacceptable for a premium brand.
I reported the issue to Makara Tekstil and sent the product in for inspection. They forwarded it to Helly Hansen’s official distributor in Turkey, only to come back with the usual excuse—user error. However, they provided no inspection report or detailed explanation.
I regularly buy Helly Hansen jackets, shoes, and pants, and I’ve never experienced such poor quality before. I strongly believe this is a manufacturing or storage defect.
I demand a full refund or replacement. Helly Hansen, take responsibility for your product quality instead of blaming your customers!
I purchased a Helly Hansen jacket two years ago and have only worn it 5-6 times this year. Despite following all care instructions, the jacket’s inner protective layer completely disintegrated after the first wash. I took the jacket to Sport Works, where I bought it, and requested an inspection. Eve...
I purchased a Helly Hansen jacket in September last year and used it for a short time during the winter. This year, when I wanted to use it again, I noticed that the interior lining had started to deteriorate and flake. For a premium product like this, such damage in just one year is unacceptable. A...
I purchased a Helly Hansen jacket from The Moose Bay website. Even though I wore it very little, the feathers inside started coming out through the outer fabric. When the product first arrived, there were already slight openings in the stitching, but I didn’t pay much attention and continued using i...
I purchased a jacket from Helly Hansen, expecting top-tier quality from such a renowned brand. However, to my disappointment, the jacket started developing bubbles after only a few uses and before it had even been washed three times. This is not the level of quality I anticipated when buying from a ...
About one year ago, I purchased a Helly Hansen HP Racing Jacket from Trendyol – Alpinist Outdoor. Recently, the inner lining of the jacket has begun to deteriorate and tear apart significantly. This issue affects the entire interior section, especially the lining, making the jacket almost completely...
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