I Can’t Restore My Level 71 Hay Day Account—Need Help Recovering It

I’m having serious trouble restoring my Hay Day account, which was at level 71. My farm was part of a neighborhood called “Sulamayın”, but I’m no longer in the neighborhood and can’t retrieve the account through the usual methods.

When I try to get help, the game refers me to Greg, but he doesn’t actually help with recovery. It keeps asking for my neighborhood name and tag, but how am I supposed to provide that if I’m not even in the neighborhood anymore?

This account meant a lot to me, and I’ve spent so much time and effort building it. I’m really frustrated and heartbroken right now.

Hay Day support, please help me recover my farm. I can provide any details needed—just get me back into my account.