Happn Charged Me $15 Monthly Without Warning After a $5 Premium Signup

October 17, 2025 11:47 AM118

I downloaded the Happn app through Google Play and purchased a Premium membership. I paid the fee listed as $5 USD, and this amount was successfully charged to my card. However, without any notification, recurring charges of $15 USD started appearing on my card every month. In particular, these amounts were withdrawn from my İş Bankası credit card (last four digits: 7108) on September 16, 2025, and October 16, 2025.

I was not using my account, and I even deleted the app entirely. Despite this, the charges continued because my subscription was never canceled. Other than the $5 USD fee shown during purchase, I was never informed about any $15 USD monthly charge. This continued for about 7–8 months, resulting in a significant financial loss.

I am requesting a full refund of these charges and assurance that this issue will not happen again. Otherwise, I will pursue legal action with the documents I have.

Comments

Similar Complaints

I Face Unauthorized Payment on Happn After Deleting My Account

September 11, 2025 10:42 AM30

On September 10, 2025, I noticed an unauthorized charge of ₺360 on my bank account ending in 4391, even though I had alr...

I Face Unauthorized Charge on Happn Premium After Account Ban

September 11, 2025 10:19 AM27

On September 11, 2025, at 07:07, I discovered that ₺299 was withdrawn from my card for a Happn Premium subscription, eve...

I Face Unauthorized Auto Renewal Charge on Happn Subscription

September 4, 2025 12:06 AM21

On August 3, 2025, I purchased a discounted subscription package on Happn using my bank card. However, on September 3, 2...

Happn Overcharged My Card Despite Showing Lower Price

October 6, 2025 3:29 PM15

On October 6, 2025, I purchased a Premium membership on the Happn app after seeing a “discounted price of $5 USD” on the...