I canceled my Happn subscription through the app, assuming everything was finalized. However, despite successfully ending my membership, I was still charged ₺399 this month from my Yapı Kredi account. I did not authorize this transaction, and it’s incredibly frustrating to see a payment taken for a service I no longer use or agreed to continue.
I checked my app settings again to confirm the cancellation, and there is no active subscription listed. Yet the money was withdrawn without my knowledge. This raises serious concerns about transparency and user control over recurring payments.
I am requesting a full refund of the ₺399 that was unjustly deducted. I also urge Happn to investigate how canceled accounts continue to be billed. Please treat this matter urgently and make the refund without further delay.
On September 10, 2025, I noticed an unauthorized charge of ₺360 on my bank account ending in 4391, even though I had already deleted my Happn account. This charge was made without my consent or knowledge. I immediately tried to contact Happn customer support, but I have not received any response so...
I’ve recently discovered that my phone number is linked to a Happn account that I didn’t actively use, yet I’ve been charged for a subscription for the past 6 months without my clear consent. I want this subscription canceled immediately, and I expect a full refund for the months I was charged—aroun...
On September 11, 2025, at 07:07, I discovered that ₺299 was withdrawn from my card for a Happn Premium subscription, even though my account had already been closed and banned. Since the account is inaccessible, I cannot use the service in any way. This is not the first time I have faced such an iss...
On August 3, 2025, I purchased a discounted subscription package on Happn using my bank card. However, on September 3, 2025, my subscription was renewed automatically without my consent, and ₺349.99 was charged to my account. I did not want the subscription to renew, and during this period I did not...
I downloaded the Happn app through Google Play and purchased a Premium membership. I paid the fee listed as $5 USD, and this amount was successfully charged to my card. However, without any notification, recurring charges of $15 USD started appearing on my card every month. In particular, these amou...
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