I purchased a Haier XF5C7MOW-17 dishwasher from Hepsiburada in July 2025, and since the first day, I’ve been experiencing a serious design flaw with the top rack. The upper rack is extremely impractical—glasses and other items constantly tip over or slide out of place, no matter how carefully I arrange them.
This issue has persisted since the day I bought the product, making it very frustrating and inconvenient to use. I’m completely dissatisfied with the product and regret my purchase.
I tried contacting Haier customer service multiple times for assistance but was unable to reach anyone. My dishwasher is still under warranty, and I have both the invoice and warranty certificate.
I’m requesting that the top rack be replaced and that technical support be provided as soon as possible. I expect a prompt resolution to this ongoing issue.
I bought a Haier dishwasher from Media Markt on January 4, 2024. It arrived on January 8, and installation was completed the following day. However, when I attempted to use the equipment, it did not operate. I notified the installation team, and they arrived the next day, offering to repair it, but ...
In April and May 2024, I purchased both a Haier dishwasher and a Haier washing machine—and honestly, I wish I hadn’t. The service network is almost non-existent. When I call Haier customer service, they always say, “We’ve reported your issue, someone will contact you soon,” but no one ever calls bac...
On October 16, 2025, I purchased a Haier XF 6B2M3PW dishwasher from Hepsiburada for ₺23,097 using my credit card. The installation was completed by an...
I purchased a Haier HAI.XF 6B2M3PW dishwasher from Media Markt, and it has been nothing but trouble. The machine leaves water inside, with puddles forming on all the plastic parts. I've tried every program, but none work properly. When I reported that the machine wasn't drying, a service technician ...
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