We went to Media Markt to buy a dishwasher. The employee couldn't stop praising this "Haier" brand and it won us over. We made the mistake of buying this Haier dishwasher. The Haier dishwasher arrived at our house. It smelled awfully of rubber while still in the plastic wrap. We asked the service technician, who said it would go away with use. Then the dishwasher was installed and we started using it. The smell didn't just disappear, it actually got worse. Meanwhile, the dishes weren't getting any cleaner. Furthermore, the cutlery had turned completely white and wasn't getting any cleaner at all. We called Haier customer service and reported the situation. The service came, took photos, and left. We called customer service again and asked about the situation and they said it was normal. Imagine! Not only was the cutlery missing, but the smell made it impossible to enter the kitchen, but it was normal. We can't use the dishwasher right now because it might damage other dishes, but it was normal. I hope this problem is resolved and I hereby inform you that we will file a Consumer Rights complaint.
I bought a Haier dishwasher from Media Markt on January 4, 2024. It arrived on January 8, and installation was completed the following day. However, when I attempted to use the equipment, it did not operate. I notified the installation team, and they arrived the next day, offering to repair it, but ...
I purchased a Haier HAI.XF 6B2M3PW dishwasher from Media Markt, and it has been nothing but trouble. The machine leaves water inside, with puddles forming on all the plastic parts. I've tried every program, but none work properly. When I reported that the machine wasn't drying, a service technician ...
Last Friday, I bought a Haier washing machine and dryer from Media Markt in Izmir. The service team arrived yesterday, but appeared to lack knowledge and experience. They were unable to provide answers to my inquiries without referring to manuals. I had higher expectations for the level of service p...
I bought a Haier dryer from Mediamarkt. When we contacted their customer care and scheduled installation, we were informed that the appliance would in...
In April and May 2024, I purchased both a Haier dishwasher and a Haier washing machine—and honestly, I wish I hadn’t. The service network is almost non-existent. When I call Haier customer service, they always say, “We’ve reported your issue, someone will contact you soon,” but no one ever calls bac...
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