I've been using the H&M Turkey app to place my orders lately, so I bought a couple of things over the weekend, but they're not showing up in my online order history. The payment got taken out of my bank account, but it looks like the orders didn't go through or anything. I feel like I got ripped off, who wouldn't??? I tried really hard to get in touch with customer service about this problem. But I couldn't get in touch with them no matter how hard I tried. I waited for like an hour and no one helped me, nobody even bothered to respond or give me any support. when you have to deal with terrible customer service just because of a problem that shouldn't have happened in the first place just unfortunate for me... I should get what I paid for, right? Or if not, I should at least get my money back.
I spent a significant amount of money on an item from H&M Turkey's online app, only to find out that it was broken, sealed in box came what I was expecting for days, just defective and unwerable! Might think this is the worst that could happen but no, when I sent the damaged item back, they refused...
I made a purchase from the mobile application of the H&M store on 07/05/2023, there was an error and my order did not enter the system. When I bought the products for the second time, the order was fulfilled and the products arrived. However, although the order was not created in the first transacti...
I tried to place an order with H&M on March 14, 2025. But when I got to the payment step, something went wrong and my payment was turned down. Even though the transaction didn't go through, my bank account was charged four times, which was a surprise to me. I looked in the "My Orders" section, but t...
On June 25th, I made a purchase on the H&M online store with a total cart amount of ₺3,583.97. Immediately after placing the order, I noticed three separate charges on my credit card for the exact same transaction — totaling over ₺10,000. I contacted customer service right away and explained the iss...
H&M's failure to refund my payment for the returned items. It has been four days, and I have yet to receive my refund. What's more concerning is the complete lack of response from their customer service department. They're not picking up my calls, and I can't seem to find anyone to help me out with ...
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