I purchased a pair of shoes from H&M, and within just six months, the leather started bubbling in several areas and is now peeling. Given the price paid, I expected far better quality. I’m meticulous in how I care for my shoes, so it’s unreasonable for them to degrade so quickly.
H&M, please address this quality issue. I’m requesting a solution that reflects the brand’s commitment to durability and customer satisfaction.
On April 28, 2025, I purchased a pair of pants from an H&M retail store. Just two days later, I wore the pants and notic...ed that the dye from the fabric transferred onto my shoes, completely ruining them. This is clearly a case of a defective product that should never have been placed on the sales fl
"H&M customer service got back to me on the third day and provided information for me to send the products with the return code they gave. The products arrived at the address I sent within 2 days. My refund was issued the next day. Thank you for the quick action and help. My request to the company is to remove products that deform this quickly from sale."
I purchased multiple pairs of H&M cotton sweatpants at different times in 2024, and all of them have developed severe pi...lling in the crotch area. This has happened to three pairs, despite washing them on a gentle cycle and never using a dryer. Considering the price I paid, I expect better quality. W
I recently purchased a ₺660 loose fit light brown t-shirt from an H&M store, and to my shock, when I got home, I noticed... holes near the hem and what appeared to be sweat stains on the fabric. I took it to another H&M store to exchange it and got the same shirt in a different size. However, I was tol
I placed an online order from H&M and received five items. Since three of them didn’t fit, I followed the usual return p...rocess and sent them back. To my shock, H&M rejected the return for two of the items, claiming they were “dirty.” They sent them back to me carelessly—stuffed into the same packagi
