I Bought H&M 3-Pack T-Shirts and They Developed Holes After Just Two Wears


I purchased multiple pairs of H&M cotton sweatpants at different times in 2024, and all of them have developed severe pilling in the crotch area. This has happened to three pairs, despite washing them on a gentle cycle and never using a dryer. Considering the price I paid, I expect better quality. What’s even more frustrating is that H&M demands a receipt for a quality issue, even though the products clearly have H&M tags on them. I no longer have the receipts, so does that mean I’m stuck with defective items? I didn’t even bother going to the Metromall store because they’ve insisted on receipts in the past. H&M, stand behind your products and resolve this issue fairly!


On April 19, 2024 (approximately 2 months ago), I purchased a pair of linen shorts. After wearing them for the first time, I noticed that the fabric in the hip area had already started to pill. As we are just entering the summer season, I have only worn them once and have not washed them yet. Not on...

On September 27, 2025, I purchased a pair of pants from an H&M store in Istanbul for $43. I have never worn the item, and the tag is still attached. However, when I tried to return it today, the store staff said they couldn’t help me because I didn’t have the receipt. My bank payment slip clearly sh...

I recently purchased a ₺660 loose fit light brown t-shirt from an H&M store, and to my shock, when I got home, I noticed holes near the hem and what appeared to be sweat stains on the fabric. I took it to another H&M store to exchange it and got the same shirt in a different size. However, I was tol...
On April 23, 2025, I placed an online order from H&M for a pair of sweatpants (Order No: 67707601981). The item was shipped the next day, on April 24, but before it even arrived at my address, I submitted a return request through the Yurtiçi Kargo “Kontrol Sende” system on April 25. The product was ...
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