I just created an Order from H&M online site. The message appeared that the payment was refused, in the form of Rm1 error. I wondered if I had a limit problem on my card, so I reduced the items in my cart and logged in again. However, money has been deducted from my card twice for the same products, and I still have the same products in my basket and it seems that my order has not been created. I’ve been a HM user for years. This is the first time I encounter such a situation. I want my money back to my card as soon as possible.
I placed an order through the H&M online store via the app, and the payment was successfully processed, yet no order was created in my account. This is extremely frustrating because my money has already been taken, and I have no confirmation or tracking details. This is not the first time I’ve enco...
I have a strange problem with H&M. Even though all of my card and personal information is entered correctly, I keep getting the error code RM1 when I try to make a purchase. This keeps my orders from being confirmed. I've even tried to buy the same thing on a different device, but the error is still...
I made a purchase from the mobile application of the H&M store on 07/05/2023, there was an error and my order did not enter the system. When I bought the products for the second time, the order was fulfilled and the products arrived. However, although the order was not created in the first transacti...
I tried to place an order with H&M on March 14, 2025. But when I got to the payment step, something went wrong and my payment was turned down. Even though the transaction didn't go through, my bank account was charged four times, which was a surprise to me. I looked in the "My Orders" section, but t...
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