I have a strange problem with H&M. Even though all of my card and personal information is entered correctly, I keep getting the error code RM1 when I try to make a purchase. This keeps my orders from being confirmed. I've even tried to buy the same thing on a different device, but the error is still there. This is not only hard to understand, but also very inconvenient. I talked to H&M's customer service, but their suggestions didn't solve the problem. It drives me crazy to have to deal with so many technical problems when all I want to do is shop. If anyone else has had the feared RM1 error with H&M, I'd love to hear how you fixed it or what you learned from it. It's time to take care of this!
I just created an Order from H&M online site. The message appeared that the payment was refused, in the form of Rm1 error. I wondered if I had a limit problem on my card, so I reduced the items in my cart and logged in again. However, money has been deducted from my card twice for the same products,...
I placed an order through the H&M online store via the app, and the payment was successfully processed, yet no order was created in my account. This is extremely frustrating because my money has already been taken, and I have no confirmation or tracking details. This is not the first time I’ve enco...
Through the H&M iOS app, I made a purchase totaling $86 during a sale. The payment was successfully processed using my credit card, but I’m unable to view the items I bought on the “My Orders” page. I placed the order about an hour ago, and I haven’t received any error messages during or after the t...
In two separate purchases I made on the H&M online site, the transactions were processed multiple times due to an error—one was charged 4 times and the other 3 times. When I called H&M customer service, they said they would help. However, it has been 14 days and I still haven’t received a refund. De...
I made a purchase from the mobile application of the H&M store on 07/05/2023, there was an error and my order did not enter the system. When I bought the products for the second time, the order was fulfilled and the products arrived. However, although the order was not created in the first transacti...
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