H&M Fails to Process Refund or Return for Items Sent to Main Warehouse

November 8, 2024 4:15 PM46

I returned clothing items purchased from H&M, but the courier mistakenly sent the package to H&M's main warehouse instead of the correct location. The package was delivered to their warehouse on October 2, yet H&M has not processed my refund. I requested either a refund or the items to be sent back to me, but I haven’t been able to get a resolution. It’s frustrating that there is no clear contact or proper response from H&M regarding this issue. I demand immediate action to resolve my refund or return request and ensure better customer service for such situations in the future.

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