In November, I purchased a Guess bag from Boyner, but it was delivered in a completely unacceptable condition. The bag was placed in just a regular shopping bag, without a dust bag or any protective packaging. For the past month, I’ve been waiting for Boyner to send the missing dust bag, but no resolution has been provided.
Despite calling their customer service 15-20 times, I’ve received no support or solution. This lack of professionalism is unworthy of Boyner’s reputation. A premium brand bag promised with 100% quality assurance should not arrive in such a careless manner. I’m still chasing them for a solution, and this level of negligence is deeply frustrating. Boyner must address this issue immediately.
I ordered a bag for a gift from Guess.eu, but unfortunately, the delivery took an eternity, and the purpose was defeated. The product arrived on August 18. As soon as it arrived, I generated a return code, and it was said to be picked up at my address. Today, on October 20, the bag is still in my po...
Hello, I purchased a bag from Guess and have been waiting over 20 days due to customs and shipping delays. The process has become incredibly frustrating, especially since the website is only available in German, making it difficult to communicate or get any updates. I’ve tried reaching Guess custome...
I purchased a Guess bag, and within just 15 days, the stitching began unraveling, and the leather material showed significant wear and tear. This is completely unacceptable for a brand known for its supposed quality. I raised the issue with the company, but instead of offering a resolution, they fal...
I purchased the Tommy Hilfiger Iconic Camera Bag from Boyner one year ago, and despite using it only 5-6 times, the bag has started peeling and flaking, particularly at the stitching areas. I sent it to Boyner for inspection, but I doubt they even reviewed it properly since the inspection note was i...
I ordered three Guess bags, but two of them arrived with serious issues. The first bag had a broken logo, and the second one looked entirely different from the product shown in the online images. Only the third bag matched what I ordered and was free of defects. I decided to return all three bags an...
Comments