I purchased a Grundig 43gff6950 43-inch 108cm Android TV from Vatan Bilgisayar on October 13, 2022 (212 Power Outlet AVM - 2nd floor, see attached receipt). The TV has been experiencing signal loss and malfunction since the day it arrived. The first service visit resulted in a part replacement, resulting in a month without a TV (see attached service note). They claimed that the problem had been resolved, but the screen still flickers, and the signal problems persist. The second service visit (attached) had no lasting effect, and I was once again without a television for 10 days. Despite this, Vatan Computer refuses to accept a return or replacement in the absence of an official report, but both the service and general headquarters are avoiding responsibility. I demand a refund or replacement for the faulty product, but I can't find anyone who will listen to my concerns. The store where I made the purchase demands an official report, but Grundig remains silent. I'd like a refund or a replacement.
I purchased a Grundig 43-inch 4K television from Vatan store, and since the first year, I have been experiencing the same LED screen failure repeatedly. The issue first started while the TV was still under warranty, and up to now it has been repaired four times. Despite these repairs, the exact same...
Four months ago, I purchased a 165-inch Grundig TV from Vatan Computer and used it for three months. One evening, after watching a movie, I turned off the TV and went to bed. The next morning, while I was at work, my spouse called to inform me that lines had started appearing on the TV screen. I imm...
On November 15, 2023, I took my malfunctioning TV for panel issues to the service center. After 3 weeks, it was returned with a refund-exchange report, yet no actual repairs had been made. Vatan Bilgisayar Buca, where I bought the product just 20 days ago, insists they can only issue a refund. TCL-B...
If you're thinking about purchasing a Samsung TV, I strongly advise you to read about my experience. I bought a brand new Samsung 75QN90A Model TV from Vatan Bilgisayar about a year ago. However, four complete replacements were required within two months due to various malfunctions. Even with the mo...
I purchased a Philips 55Oled707 model TV from Vatan Bilgisayar in Sultanbeyli on February 23, 2023. The installation was completed on February 24, 2023, but when I began watching TV, it kept turning off and entering screen cleaning mode for hours before returning to normal. Even when I pressed the p...
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