Since the day I bought it, my Grundig TV 50GFU7900A has been slow in menu and channel switching. However, because I don't watch much television, I didn't pay much attention to it. Horizontal and vertical lines appeared on the screen after a year. The horizontal lines eventually vanished, but the vertical lines remained. I contacted the authorized service center and requested service. On August 19, 2023, the authorized service center picked up my TV from my home and informed me that it would be repaired at Feba Electronics. My TV hasn't been repaired in 25 days, and I haven't received any updates. On September 7, 2023, at 12:40, I contacted the call center to report the situation and left a note for the authorized service via the internet with request number 450061592, but I have yet to receive a response. When I researched this issue on platforms like Sikayetvar, I discovered that it appears to be a chronic problem, and having such a malfunction in a one-year-old TV is concerning. Waiting 25 days for service in 2023 does not seem normal in this rapidly advancing technological age. I can't believe a TV sent from Yalova to Istanbul has been unrepaired for 25 days. I urgently request a replacement with a new product, as well as the brand's commitment to its product.
I'm attaching the photo related to the scratch on the screen.
Four months ago, I purchased a 165-inch Grundig TV from Vatan Computer and used it for three months. One evening, after watching a movie, I turned off the TV and went to bed. The next morning, while I was at work, my spouse called to inform me that lines had started appearing on the TV screen. I imm...
I purchased a Beko B43 d 790 b model 43-inch television on December 31, 2023. Eight months later, a vertical line appeared on the screen. The service team repaired and returned the TV, but a month after the repair, ghosting issues began. I requested service again, and they repaired it once more. How...
I bought a Grundig 65" ggu 7900 b model television 15 days ago. After one week, horizontal lines appeared on the product, and I also expressed my dissatisfaction on this site, stating that I would write about the company's policy. That complaint was satisfactorily resolved. This is stated in the pre...
I own a Grundig 65 GGU 9760 model television that I purchased from Media Markt in Kağıthane. Since early January 2025, the screen has developed visible stain-like marks, similar to water spots. This issue has now been ongoing for about nine months. During this period, I contacted authorized service...
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