As a conscious and somewhat understanding consumer, I decided to buy a TV with an IPS panel. I went to Teknosa, Media Markt and Vatan. The sales representatives of the 3 big companies said that the Grundig 65 Ghu 8500a TV is IPS production and that there will be absolutely no loss of image or light from the side, but they all said the same thing. They came to the installation at 15:30 on November 15, 2023, and although they asked, they did not even bring a wall bracket. While the staff was waiting with the TV, I installed my own bracket because they kept telling me how many more places they would go to, creating an atmosphere of panic. They set it up, opened it, introduced the TV from the front, and in short, they left immediately. Then, when I looked at it from 1 meter from the side, I was shocked and the color and image faded. I immediately called customer service and told them. There is still no solution. The main issue is that there is no statement that enlightens the consumer. This is the company's mistake, there is no statement about IPS or Va on the invoice or on the box. If it had been a box labeled Va, I would have sent it back unopened anyway. The second coming service had a very good solution (Zümrütevler service) Consumer Arbitration Committee. I request and request that it be taken care of as soon as possible. Respects.
I purchased a Grundig 43gff6950 43-inch 108cm Android TV from Vatan Bilgisayar on October 13, 2022 (212 Power Outlet AVM - 2nd floor, see attached receipt). The TV has been experiencing signal loss and malfunction since the day it arrived. The first service visit resulted in a part replacement, resu...
I bought an LG 55NANO916PA TV and got a device protection policy from Media Markt on January 18, 2023. The TV was delivered on January 19th, 2023. I bought it to use in the future as part of a wedding package, but I haven't installed it yet. When my order arrived, Media Markt told me that only autho...
On 22.10.2022, we purchased a Samsung 65-inch Frame TV from Vatan Bilgisayar Nilüfer Bursa branch. When purchasing, I added a 3-year extra Gig Insurance in addition to the 2-year normal warranty. After 1.5 years, light leakage occurred on the TV screen by itself. A white line appeared in the middle ...
I bought a Philips brand 65pus7304 model TV from Media Markt on 08.12.2019. Media Markt sales manager advised me to make an additional protection package for an additional fee, I accepted that your device's own warranty and that you have +3 years for 5 years total protection package for you have pro...
On December 30, 2024, I purchased the Grundig 55GHU7505B TV from the Altus Temizler store in Kütahya. However, I was dissatisfied with both the picture and sound quality and requested a return within one week, as allowed. The service team visited my home, performed an inspection, and asked for my IB...
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