My GoStudent membership ended in September after two years, yet on the 19th, I noticed they had automatically renewed my subscription and charged my card without my consent. How can a company be so difficult to reach and still cause such an issue?
Did GoStudent ever ask me if I wanted to renew my membership? Did they inform me that it would renew automatically? No! What right do they have to charge my card without my approval?
After much effort, I finally found a way to cancel the auto-renewal myself, but this should never have happened in the first place. I’ve scheduled a callback for Monday—GoStudent, you need to fix this and issue a refund immediately!
I’m extremely frustrated with GoStudent. Even though my membership term has already expired, they’ve continued to withdraw money from my credit card f...
My GoStudent membership was automatically renewed without my consent, and I’m extremely frustrated. We had initially agreed on a 1-year plan, and I had no intention of continuing beyond that. Yet somehow, without any clear approval, my subscription was extended—and I can’t even reach anyone to stop ...
Last year, we signed up for a 9-month membership with GoStudent, which was supposed to end in late May. However, without informing us, they automatically renewed our subscription and have been charging our credit card for the past 6 months, even though we haven't taken a single lesson. Now, when I t...
I canceled my GoStudent membership by properly filling out the cancellation form and completing all required steps. Despite this, they continue to withdraw money from my account without authorization. Even worse, they do not respond to any of my messages or inquiries. I received a message saying, “...
I started a membership with GoStudent for a 16-lesson package. After my commitment period ended, I requested to cancel my membership. Initially, they offered me the option to pause my account, but I refused and clearly stated that I wanted to cancel. Despite this, starting from July, payments have c...
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