My young child made what appeared to be nearly 50 consecutive in-app purchases without my knowledge on July 25, 2023. The total price of these purchases was 3,870.68 TL. My family cannot afford to pay such an exorbitant sum because we rely solely on a single income. I'm reeling from the utter devastation and agony I'm experiencing. I request you, I could not possibly make it without your assistance. I strongly urge that these purchases be canceled immediately and that the full amount be refunded to my credit card as soon as possible. I am in complete financial ruin as a result of this situation, and I sincerely hope that you understand the gravity of the situation as well as the emotional toll it is taking on me.
My child recently made an in-app purchase on my device without my knowledge, resulting in a 234 TL charge to my account. I had no idea this had happened until I saw the charge on my bank statement. Despite numerous attempts to contact the appropriate channels for assistance, I have received no assis...
On November 28, 2024, my underage child made an unauthorized purchase of approximately ₺2900 in the eFootball 2025 app using my card. As soon as I realized this, I immediately submitted a refund request on the same day. However, my request was denied. The following day, I filed another refund reques...
I'm struggling to make ends meet as a minimum-wage employee. My 12-year-old son purchased a game from the Google Play store without my knowledge, and the mobile phone bill with the last payment date of 09.03.2023 amounted to 3.089,00 TL, much to my surprise. This sum is too much for me to bear. I im...
I have experienced unauthorized transactions on my credit card through Instagram, occurring at various dates with significant amounts totaling ₺21,318.90, without my knowledge or consent. Despite multiple complaints submitted through Instagram, I have not received any responses. The transactions inc...
My child accidentally made 18 in-game purchases on Brawl Stars through Google Play, totaling ₺2500. As soon as I noticed, I immediately submitted a refund request. However, only 3 transactions were refunded, and I only received ₺360 back. The remaining amount is still being charged, despite my effor...
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