I have experienced unauthorized transactions on my credit card through Instagram, occurring at various dates with significant amounts totaling ₺21,318.90, without my knowledge or consent. Despite multiple complaints submitted through Instagram, I have not received any responses. The transactions include: ₺4,110.32 on 29.06.2024, ₺6,600 on 24.06.2024 and 15.06.2024, ₺4,200 on 07.06.2024, ₺3,000 on 02.06.2024, ₺1,800 on 29.05.2024, ₺705.90 also on 29.05.2024, ₺1,200 on 23.05.2024, and ₺1,202.68 also on 23.05.2024. I dispute these charges as unauthorized and urgently request a refund to my account. This situation indicates a serious security issue on your platform, causing financial harm to me. I demand immediate resolution and the fulfillment of my refund request. Failure to do so will lead me to pursue other avenues to protect my rights. This situation is unacceptable.
On August 16, 2024, at 19:15 Turkey time, my Instagram account (@b****) was suddenly suspended without any prior notice or explanation. I was completely taken aback by this suspension, as I have always followed Instagram's community guidelines and terms of service. Right after the suspension, I went...
I'm documenting my terrifying experience on Instagram. I was left high and dry despite paying the hefty fee of 259.99 TL on September 12, 2023, for the coveted blue verification tick. Not only is the blue tick missing from my account, but no sign of a refund has appeared. I applied for the'meta veri...
On my Instagram account “madamenevo,” where I run advertisements, I have been regularly charged more than the approved advertising amount. For each campaign, I am billed at least ₺30 and sometimes up to ₺100 more than the budget I set, and this has happened multiple times. I started running ads at t...
On September 20, I set a budget of ₺520 to run an advertisement through my business account “Hair makeup Sevilay” on Instagram. However, my credit card was charged in small amounts approximately every 30 minutes, adding up to more than ₺4000 in total. The charges appeared on my card statement under ...
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