On February 17 at around 7:38 PM, an unauthorized payment of $16 was made through the game Gamexis on the Google Play Store using a Redmi 12 device, without my knowledge or approval. I noticed the transaction within 24 hours. The game was never played, and after the purchase, I immediately followed the cancellation and refund steps without using any of the purchased content.
As soon as I became aware of the situation, I contacted Ziraat Bank and canceled my card, and I also filed a transaction dispute with the bank. At the same time, I submitted a refund request through Google Play Store for the related order. My order number is gpa. 3380-1186-2160-16521. Despite this, I have not received any response from Google Play to date.
I am requesting that the $16 in unauthorized, unused in-app charges be refunded to my card. I also request that stronger security measures be implemented to prevent children from making purchases so easily with a saved card.
I am writing regarding multiple unauthorized in‑app purchases made through Google Play for the Free Fire gaming bundle packs on my Android device. On 14 January 2026, between approximately 6:00 pm and 7:30 pm, my child used my phone without my knowledge and made several purchases in the game. These ...
On October 6 and 7, several unauthorized transactions were made from my Ziraat Bank account under the name “mspy,” totaling $1 and $9 on October 6, and $22 on October 7. These charges were made using the card information saved in my Google account, but I did not approve any of these transactions. I ...
On July 24, 2025, and August 2, 2025, a total of ₺680 was withdrawn from my personal Google Play account under the merchant name Supercell for the game Clash Royale. The problem is that I have never played Clash Royale in my life, nor have I made any purchases or downloads related to this game. The...
An unauthorized charge of $106 was made on January 25 from my bank card, which was saved on my child’s tablet, for an application called Draw It. Neither my spouse nor I entered our card information to purchase this app. The transaction was made entirely without my knowledge. As soon as I became awa...
I am writing to complain about unauthorized in‑game purchases made in the Free Fire game through Google Play. On 25/01/2026, purchases were made from inside the game using my Google Play account linked to the email address aishajana***@gmaiil.com, with a total value of 217 US dollars, which is appro...
Comments