An unauthorized charge of $106 was made on January 25 from my bank card, which was saved on my child’s tablet, for an application called Draw It. Neither my spouse nor I entered our card information to purchase this app. The transaction was made entirely without my knowledge. As soon as I became aware of the situation, I immediately canceled my card.
After this charge, I contacted Google Play twice. During both conversations, I was told that the amount would be refunded to my card within three days at the latest. However, that time has already passed, and no refund has been issued to me. There is still no credit reflected in my account.
Due to this unauthorized transaction, I am requesting that the full $106 be refunded to me as soon as possible. I also request that the necessary security checks be conducted on my account and card to prevent similar unauthorized transactions from occurring again.
I am writing regarding multiple unauthorized in‑app purchases made through Google Play for the Free Fire gaming bundle packs on my Android device. On 14 January 2026, between approximately 6:00 pm and 7:30 pm, my child used my phone without my knowledge and made several purchases in the game. These ...
Dear team, I’m writing to express my deep frustration over a recent unauthorized purchase made through my Google Play account. My children unknowingly downloaded PUBG Mobile and made an in-app purchase of 300 Unknown Cash (UC) worth ₺154.99 without my knowledge or consent. The transaction ID is GPA....
On February 11, 12, and 13, I discovered — after receiving the billing statements — that my 4½-year-old son made in-app purchases through Google Play without our knowledge or consent. Although the total amount of the transactions appears as $39, we were not aware of these games, nor are they being p...
On October 4, 2025, two unauthorized transactions were made from my Garanti Bank card through Google Play for the game Brawl Stars. One of these charges was for ₺189.99, and the other was for ₺94.99. My card was used without my permission by my son. I request that these unauthorized charges be refu...
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