Goethe Institut Online Course Activation Delay


I purchased an online training course from the Goethe Institute, which is supposed to be available for 90 days. It's been 3 days since my purchase, and the course is still not activated. The site mentioned it would be available the next day, but that hasn’t happened. I emailed them for support, but I haven’t received any response. It's extremely disappointing that such a reputable organization doesn’t even reply to emails, and I can't reach anyone for help. I expected much better service from a professional institution like Goethe. I need this issue resolved immediately so I can access the course I paid for.


I paid ₺8,000 for a German course at the Goethe Institut, but due to personal reasons involving my child, I requested to transfer to a future course before the current one began. I sent an email, but received no response. During the first week of the course, I visited the institute in person to expl...

I recently made a purchase on Udemy, specifically the Hopoponomo course offered by M.... C..., on June 12, 2023. Unfortunately, I did not receive any email confirmation or access to the course materials. This lack of communication is highly frustrating and unacceptable. I tried contacting their cust...
I registered for the German A2 exam at the Goethe Institut in İzmir, but due to health reasons, I won't be able to attend. I called the İzmir office to inform them, and they directed me to handle the matter via email. Despite sending an email as instructed, I have received no response. I still have ...

Hello Goethe Institut, I’m Lea C******, and on August 21, I attempted to book the Goethe-Zertifikat B2 exam. After making the payment, I realized I had accidentally reserved the B1 level exam instead. I had no choice but to make another reservation, this time for the correct B2 exam. I immediately e...
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