I am beyond frustrated with how Global Blue has handled my tax refund request for a purchase I made at MediaMarkt in Germany. The customs stamp was successfully placed on my original tax-free document during my departure on 11.01.2025. However, since the merchant had not initially submitted the tax refund approval number, I had to wait until that step was completed. Once the merchant finally updated the information, I uploaded the new documents through the mobile app.
Despite this, I was told my second submission was rejected because the new version didn't include a customs stamp—yet my original paperwork clearly had the stamp and invoice. I explained this to Global Blue support, but they continue to ignore the facts and make no effort to resolve my case.
I feel like they are intentionally avoiding refunding my ₺. No one responds, no one explains anything, and no one is helping. It seems like every technicality is being used to block the refund process. My refund request must be fulfilled immediately. My tax refund claim number is 36094230086239393885 and my member ID is 3086045980781799. I demand a proper and fair resolution now.
I still haven’t received my tax refund from Global Blue, and I’m beyond frustrated. On June 13, 2025, I made a purchase in Vienna, Austria and proceeded with the Tax-Free refund process while I was in Budapest. I completed all the necessary paperwork as instructed — I filled out the forms, signed th...
On March 13, 2025, I purchased a phone from MediaMarkt in Amsterdam, Netherlands, and submitted my completed tax-free form to the Global Blue office located in İstanbul İstinye Park. At that time, I was clearly told that the tax refund would be deposited to my card within 4 weeks. It’s now been nea...
On November 23, 2024, I made a purchase in Vienna and completed all the required steps for a Tax-Free refund through Global Blue. However, to this day, I have not received any refund to my account. I’ve been trying to reach Global Blue’s customer service for weeks. I’ve called every number listed on...
Back in February, I made a purchase in Belgium and had my tax-free form stamped at the airport before returning home. When I arrived in Turkey, I was told that I also needed to submit the form at the Global Blue counter in Istanbul Airport. I personally handed over my form at the counter as instruct...
I made several purchases in Greece and completed the Tax Free process under my boyfriend’s name (Ö**** D******). After getting the receipts stamped at customs, I mailed all the required documents to the Global Blue office on January 31. Despite following every step correctly, I haven’t received any ...
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