Unexpected GeoZilla Charges When No Active Subscription

I was charged by GeoZilla even though I do not have any active subscription on my account and I want a full refund. On 16 August 2026, an amount of 39.99 USD was taken from my DBS Visa debit card under the name AppGeoZilla. When I log into my GeoZilla account with the email address pandazz***@gmail.com, there is no active subscription showing, so this payment is completely unexpected and unauthorized from my side. I contacted GeoZilla support and they told me that there is no active transaction on my account. However, my bank statement clearly shows this 39.99 USD payment to AppGeoZilla, and I also see a related pending transaction in SGD. This means the problem is not solved and my money has still been taken. I request that GeoZilla immediately refund the full 39.99 USD charged to my card, cancel any current or pending subscription or payment linked to my details, and confirm in writing that no further charges will be made to my card without my explicit consent.