GeoZilla Keeps Trying to Charge My Card After Cancellation

For my Android phone I downloaded the Geozilla mobile app from Google Play and, by mistake, I believe I purchased the subscription twice, once from the web and once from my phone. In my Google Play account, however, only one subscription was visible and I immediately cancelled it because I did not find the app useful. Despite this, from 20 October 2026 onwards Geozilla has continued to attempt to charge my ING Direct credit card in Italy, even though the subscription was already cancelled and I no longer use the service. These repeated debit attempts are causing me inconvenience and concern, as I have not authorised any further payments. I request that Geozilla immediately and definitively block any further charges linked to my account and send me written confirmation of the complete cancellation of every subscription or paid service associated with my data and my device.

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