Hello, I've been trying to reach Garena Free Fire support everywhere but couldn't find it. Could you please assist me? A few days ago, I joined EC ranked mode with my friends. Before the game started, I received a cheat warning, but no one in our team was cheating except me. Despite not using cheats, I'm unable to join team modes and play with my friends. Please fix this error. Instead of penalizing cheaters, you've penalized my account. I hope you can rectify this.
Ruken
June 26, 2024 8:12 pm
"My problem still hasn't been resolved; I only received an email like this."
Ruken
June 27, 2024 7:32 pm
Dear Free Fire, please fix your mistake already. I can't join team games or groups, in short, I can't play the game. I had sent a similar message before, and you responded with just an email saying it was due to permanent EXP cards and that it had been fixed. However, I still can't play the game.
Dear Garena Free Fire Support, It seems like my Free Fire account has been banned or flagged, and I’m no longer able to join teams. Every time I try to play, my friends tell me they can’t watch or team up with me because the game marks me as a cheater. I’m shocked and frustrated because I have neve...
Hello Garena, I’m reaching out because I’m dealing with a serious issue that I simply don’t know how to fix. Every time I try to play a ranked match—whether it's in BR (Battle Royale), EC (Clash Squad), or any other ranked mode—I get blocked from entering. Even when I try to join a friend’s team or ...
Even though I've never resorted to cheating or played with cheaters, I somehow managed to get banned from Garena Free Fire. Now, I can't put together teams or participate in ranked matches. Can you please remove the ban? I would appreciate it if you could take a look at my complaint. I really enjoy ...
I recently received a penalty on my Garena Free Fire account, and now I’m unable to join ranked games or create a team. I have no idea if someone in my team or an opponent was involved in misconduct, but I know for a fact that my account hasn’t been misused. This ban is completely unfair and has lef...
Hello Garena, My Free Fire account was banned for 7 days. After the ban was lifted, I realized that my account still has a group ban and a global ban, even though I have never used cheats or violated the rules. The issue started when I let a friend log into my account. As soon as they entered the ...
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