On May 2, 2025, I purchased a 2=3 package deal in Garena Free Fire, expecting to be charged only once as intended. However, I was shocked to discover that I was charged twice for the exact same package, with a total amount withdrawn from my mobile bill reaching ₺2076.58. This is absolutely unacceptable.
I have all the transaction receipts and payment records to prove these duplicate charges. Either deliver the equivalent in-game value for the extra payment or refund the unauthorized amount immediately. This isn’t just a technical issue—it’s a breach of trust.
I urge Garena to check their transaction logs from May 2, 2025, and the range between July 6-8 to verify what happened. This is money taken from my account without justification, and I demand a swift resolution. Don’t make your loyal users chase down refunds that shouldn’t have been necessary in the first place.
I recently discovered that my card information was left saved on my Free Fire account, and to my shock, multiple unauthorized transactions were made. A total of ₺2500 was deducted from my account without my knowledge or consent. Worse yet, the system attempted to charge my card several more times ev...
I just made a ₺150 diamond purchase in Garena Free Fire, but I encountered a serious issue. On my first attempt, I got an error message saying "Internet error, purchase could not be completed." So, I exited and retried the purchase, and this time it was accepted. However, when I checked my bank acc...
On June 26, 2025, at around 10:15, I made a payment of ₺299 with my Halkbank card in the Garena Free Fire in-game store on Android for a monthly subscription. My authorization number is 020920. After the transaction, the money was withdrawn from my account, but the diamonds were not credited to my g...
On August 20, 2025, at 13:29:44, I made a purchase on my iPhone in Garena Free Fire to buy 1,060 diamonds. The amount of ₺299.99 was deducted from my bank account, but instead of receiving the diamonds, the game displayed an error message saying my “balance is insufficient.” Despite the charge going...
On 02/06/2025, I purchased ₺550 worth of diamonds for Garena Free Fire through the GGTopUp website. The payment was successfully deducted from my account, but I never received the diamonds in my game account. I waited for the transaction to be processed, but nothing has been delivered so far. This ...
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