I received a faulty pair of jeans from GAP, which I bought from Trendyol. The jeans had flaws and defects when they arrived at my address. When I bought the product, it was on sale. But when I told them about the problem, they said they couldn't help me. Even though GAP caused a problem, they didn't give a solution and didn't admit the damage or the higher price. I'm not sure if I can buy the broken product again at the lower price because the price changed and it didn't arrive within two days after the price drop. It's making me feel unsure. Did they lower the price because the product was defective? When thinking about buying the broken product again, we wonder if the lower price is because of the known problems with it and how we can fix this situation.
I own a pair of Jabra headphones, which recently malfunctioned. Since they were under Despec warranty, I sent the product in for repair or replacement. However, Despec simply told me to contact the seller, claiming they couldn’t assist. The seller, Trendyol, has been incredibly unhelpful, providing...
I purchased a product from Trendyol, with Trendyol itself as the seller. The item they sent me was scratched, so I returned it and requested a replacement, which they initially agreed to. However, today, eight days later, they refunded my money and falsely claimed that the product was out of stock. ...
I purchased a coat from Trendyol, but I received a blouse instead. Upon my request for the coat I ordered, they apologized for the mix-up and offered a refund as a solution. I prefer to receive my product instead of a refund, but they are adamant about providing a refund. The item they sent was inco...
I bought a pair of shoes on April 3, 2025, through Trendyol, and I truly regret the experience. After just a few wears—maybe the third or fourth time—I noticed a clear manufacturing defect. The structure felt off, and it was obvious something was wrong with the build. I sent the shoes back, hoping f...
My Trendyol order was canceled without my approval, claiming it was damaged during shipping. I placed an order, but it was canceled without consulting me, supposedly due to shipping damage. On top of that, the product's price has increased, leaving me at a loss. As a customer, why am I not sent a ne...
Comments