I purchased a coat from Trendyol, but I received a blouse instead. Upon my request for the coat I ordered, they apologized for the mix-up and offered a refund as a solution. I prefer to receive my product instead of a refund, but they are adamant about providing a refund. The item they sent was incorrect even though it was the one I ordered and paid for. They recommended returning it instead of exchanging it. I prefer receiving my product rather than a refund. How is it possible for the product to be available after payment, only to vanish upon realizing that the incorrect item was delivered?
The product I purchased from Trendyol was mistakenly delivered to someone else due to an error by the delivery company, and in return, I received anot...
I made a purchase on April 12th through Trendyol's website, but unfortunately, my order with Delivery Number: 8304673324 was cancelled because the item was out of stock. Even though a significant sum was taken from my card, the order was unexpectedly cancelled after five days. Trendyol appears to ha...
I purchased two items from Network through Trendyol: a swimsuit and a bikini. However, when my package arrived, only the swimsuit was included; the bikini was missing. I immediately contacted Network and Trendyol assistant to request a refund or the missing product. The store initially responded tha...
Trendyol charges for undelivered items, making arbitrary agreements, and expecting compliance. My money is currently held hostage, and the product is nowhere in sight. I'm ready to take this matter to court. Initially, they claimed the product was delivered to my door, but upon inspection, it was no...
Yesterday evening, I made a purchase and immediately canceled it. Then, I purchased another item, but I canceled it as well because I realized it was the wrong choice. The refund for the second item was credited back to my account promptly. However, the refund for the first item I purchased still ha...
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