Hilton Garden Inn Breakfast Buffet Served Stale-Looking Cheese

During my stay at Hilton Garden Inn Balıkesir, I noticed that the cheeses served at the breakfast buffet looked extremely yellow and stale. For a hotel with such high room rates, I was very disappointed to encounter such poor quality, especially with a basic service like breakfast. The condition of the food also raised concerns for me regarding hygiene and freshness.

Although I reported the issue to the staff on duty, they did not provide any explanation, show any meaningful concern, or offer any solution. The lack of attention to guest satisfaction seriously damaged my trust in the brand.

I do not expect to receive this level of service after paying such a high price for my stay. I request that Hilton address this negative experience appropriately and provide a satisfactory resolution for the inconvenience and disappointment I experienced.