GamerMarkt denied my refund request unfairly, how can I escalate the issue?

I purchased a Valorant account from GamerMarkt, trusting that it was a reliable and secure platform. However, within just 2 days, the account I paid for was reclaimed by its original owner. I immediately contacted customer support, but it’s been almost two weeks and there’s still no resolution. The...

I successfully sold an account on GamerMarkt, but immediately after the transaction, they placed a block on my balance. The money I earned through my own effort is now inaccessible, and I have no idea why. I submitted a support request, but I haven’t received any response. This is completely unfair...

On July 11, 2025, I purchased a Valorant account on GamerMarkt for ₺11,000, believing it was a safe and trustworthy platform. However, within just a few days, the original owner reclaimed the account, and I was completely locked out of what I paid for. I reached out to GamerMarkt’s support team, ex...

I bought a Valorant account from gamermarkt.com, but just 2 days later, I lost access completely. When I try to log in, it says the password is incorrect, and I never received any email to reset it. It's as if the account has either been deleted or reclaimed—but I have no way of knowing because Game...

I purchased a Valorant account a year ago through GamerMarkt, believing it was a reliable and secure platform. However, my account has since been stolen—the login credentials were changed, and I lost all access. After investigating, I’ve realized that the original seller reclaimed the account, which...

I deposited money into my GamerMarkt account to make a purchase, but the order was suddenly canceled, and my entire balance was blocked right after. When I tried to withdraw my funds, I was told that my account was restricted and I wouldn’t be able to get my money back. I reached out to live suppor...

I received a message from GamerMarkt stating that a Valorant account I sold 2 years ago was allegedly reclaimed, and they are asking for a refund. Let me be absolutely clear—I have nothing to do with this situation. I haven’t played Valorant in years. I don’t know the current email or password tied ...

I purchased a Valorant account through Facebook and later decided to sell it on GamerMarkt. However, when I tried to list the account, the platform blocked it, stating it didn't pass their security check. I was never informed about any security flags or restrictions from the original seller, and I h...

I purchased a League of Legends account through GamerMarkt some time ago. Since I hadn’t logged in for a while, I assumed I had forgotten the email and password, so I decided to buy a second account. Unfortunately, the new account I purchased was reclaimed the very next day by the seller. I reached...

On May 2, 2024, I purchased a gaming account through GamerMarkt. Right after the purchase, I followed all the required steps: I changed the email address, updated the password, and secured the account as instructed. Everything seemed fine—until I logged into the game for the first time. Shortly aft...

I’ve been trying to load balance into my GamerMarkt account so I can purchase an account, but no matter what I do, it just won’t work. I’ve already completed both ID and phone verification, but the system still doesn’t allow me to proceed with the payment. I contacted support and was told the issue...

I placed an order for Valorant E-PINs on GamerMarkt, expecting quick delivery as advertised. However, it’s been hours, and I still haven’t received the codes. I had planned to use them for in-game purchases, but now I’m stuck waiting while my money has already been deducted from my account. I tried...

Everyone kept praising GamerMarkt, so I trusted the platform, deposited my money, and bought a Valorant account. After the purchase, I even loaded nearly ₺3000 worth of VP into the account. The next morning, I woke up to a password reset email, meaning the original seller was actively trying to recl...

About 1.5 to 2 weeks ago, I bought a Valorant account through Gamermarkt, but right from the beginning, the account had constant issues. I kept receiving system-related warnings, including ones about BIOS settings—something you don’t expect with a freshly purchased gaming account. I submitted a sup...

About 1.5 years ago, I purchased a League of Legends account through Gamermarkt. I secured the account with all possible safety measures—phone verification, two-factor authentication, everything. Despite that, the original seller somehow managed to reclaim the account. I immediately reached out to ...

I bought a Valorant account from Gamermarkt on September 22, and on February 27, the account was taken back by the original seller. I’ve opened support tickets, explained the situation in full detail multiple times, and even tracked down the seller’s full name and IBAN—yet I’m still being ignored. ...

I purchased a Valorant account through Gamermarkt and over the course of a year, I invested heavily into it—adding VP and cosmetic content. One year later, I suddenly lost access to the account. I'm certain this was not due to hacking, malware, or any user-side breach. The account appears to have be...

I bought a gaming account through Gamermarkt, but the seller took the account back after the purchase. When I reported it, Gamermarkt promised they would resolve the issue—but it’s now been 2.5 months and still no progress. This isn’t a small amount of money we’re talking about either. I paid a sig...

I added funds to Gamermarkt to purchase a Valorant account, but my money was suddenly blocked. I have no idea why my account and funds were restricted, as I didn’t violate any rules. When I contacted live support, I was only met with automated bot responses, and I couldn’t get a real explanation ab...

I requested a refund from my Gamermarkt balance due to issues with the accounts I sold, but instead of processing the correct amount, the platform unfairly deducted an extra ₺1500. They claim this is for "buyer protection," but in reality, they are taking excessive commissions under false pretenses....

I purchased a Valorant account from Gamermarkt, and exactly one month later (February 5, 2024), it was stolen. Even though I had two-factor authentication enabled, I never received any email notifications about a login attempt or changes to my account. It’s highly likely that the original owner fil...