Without my consent or prior notice, my subscription was renewed for three more months and the payment was made from my card. Despite reaching out to the support team through the provided link, I have not received any satisfactory response or solution to the issue. As a customer, I expect to be notified before any renewal or payment is made, and to have the option to cancel or opt-out of the subscription. This lack of transparency and communication is unacceptable and has caused me financial inconvenience. Right away, without any more delay, I am requesting an immediate cancellation of my subscription and a full refund for the unauthorized payment, I am still trying to be nice to you guys, otherwise, I'll change my tone and the way I react!! If the issue is not resolved promptly, I will be forced to file a complaint with the Consumer Arbitration Committee. I urge Turkcell Gameplus to take swift action and prioritize customer satisfaction.
I just realized Cambly renewed my subscription without my consent after my 3-month plan ended. The system automatically charged my saved card without any prior notification, and I was not asked for approval by my bank or Cambly. After seeing similar complaints, I understand this is a common issue, ...
They have illegally charged my card for a plan I explicitly canceled three months ago! This is an outrageous and completely unauthorized transaction. I demand an immediate refund of my money! What gives BetterMe the right to pull funds from my account after I terminated my subscription? This is not...
On August 20, 2024, I purchased a one-month BetterMe subscription and canceled it afterward. Despite this, the company reactivated my subscription without my consent, charging ₺350 from my card for three consecutive months. This unauthorized action is completely unacceptable. I demand immediate con...
When I decided to cancel my subscription the same day, it stated that I needed to send an email. I followed the instructions precisely. I thought everything was fine after the first payment deduction. Even after I sent an email to cancel the renewal, they charged me 297 TL without my permission. Thi...
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