BetterMe Unauthorized Withdrawals
When I decided to cancel my subscription the same day, it stated that I needed to send an email. I followed the instructions precisely. I thought everything was fine after the first payment deduction. Even after I sent an email to cancel the renewal, they charged me 297 TL without my permission. This unauthorized charge has frustrated me and made me feel betrayed. I took all of the necessary steps to cancel the subscription, but they still deducted the money. I demand that the unauthorized payment be refunded immediately and that this matter be resolved properly. This is an unethical practice, and as a customer, I have the right to manage my subscriptions and payments. I anticipate a prompt response and a complete refund from the service provider.
Hello! Thank you for sharing your main concern with us. I believe we have a solution for you. Could you please send us an email and mention that you have filed a complaint on Sikayetvar? Alternatively, provide us with your email address. We will do our best to assist you. Best regards, The BetterMe Team
The text you provided is an email address and does not require translation. It reads: "[email protected]".
Hello. Thank you for sharing the details of the situation. As we can see, our BetterMe team reached you via email with a solution. However, we haven't received a reply from you after that. We would appreciate it if you dropped us a word in reply to this email. Kind regards, team BetterMe
