Asphalt 9 Resets My Profile and Blocks Google Login—Need Account Recovery
Since the latest Asphalt 9 update, my game starts with a new profile every time I log in. When I attempt to connect via Google, I receive an error message saying the login failed. Reporting this issue through the help center takes hours, and even after contacting support directly via email, I only receive generic copy-paste responses with no actual resolution.
I have spent significant time and money on this game, and I either want my original profile restored or a full refund for all my in-game purchases. Asphalt 9’s support team needs to take this issue seriously and provide a prompt solution. Players deserve better treatment and a functioning account recovery process.
Here is the translation of the text from Turkish to English: "You are so insignificant to Gameloft. If I knew these, I would already take the game back. But you don't want to give me the account linked to my Gmail address."
