I canceled my order (175255324) on the same day I placed it, and Fruugo confirmed via message that I would receive a refund within a few business days. However, it has now been two weeks, and I still have not received my money back.
I have contacted Fruugo multiple times, but their customer service is unresponsive and unhelpful. They claim they process refunds quickly, but clearly, this is not the case. It feels like they are deliberately delaying the process, leaving customers without answers.
Fruugo, I demand my refund immediately! This level of neglect and poor customer service is unacceptable. Has anyone else experienced refund delays? I expect a resolution now!
I placed an order on Fruugo, but after one month, there has been no update, no shipping progress, and no delivery. The item is completely stuck, and despite contacting customer support multiple times, they only respond with generic messages like "Please wait, we are handling it." Meanwhile, there i...
I placed an order on Fruugo on December 2, 2024, and as of January 23, 2025, my package has still not arrived. Despite reaching out multiple times, I have received no update or response from their customer service. This experience has been incredibly frustrating. Their lack of professionalism and c...
I clicked on a product on Fruugo just to check it out and entered my card details, thinking I would be asked for final confirmation before being charged. To my shock, they charged me immediately without asking for any payment approval. I didn’t even get a chance to review or confirm the order! I co...
I purchased a product from Fruugo on December 5, 2024, and followed the tracking updates carefully. After 25 days, the package cleared customs and was marked as shipped. Shortly after, the tracking system stated "delivered", yet I never received the package. There is no record of who received it, a...
Order Number: 173063957 Order Date: December 4, 2024 Total: ₺369,00 (1 item) I am trying to return a product I purchased from Fruugo, but I am unable to do so. The company provides no proper communication channels and keeps redirecting me elsewhere. I have submitted multiple complaints, yet no one...
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