I purchased a 2024 Ford Kuga in November, and ever since then, it has been a nightmare. For the last 6 months, the service/engine warning light keeps coming on, and I’ve had to take the car to the service center over and over again. Every time, they just hook it up to a computer, upload something, and send me away. If it happens again, they say, “Bring the car in without turning it off.” How is that even a reasonable solution?
I’ve spent half a year driving around in a car that feels unreliable and unstable. The worst part? One of the service technicians admitted there’s a known engine issue with this model, yet Ford still refuses to take responsibility or offer any proper fix.
Sometimes the warning light appears at night or during weekends, making it impossible to take the car in right away. So I’m stuck with a vehicle that I don’t trust and that no one at Ford seems to care about.
I paid ₺1,200,000+ for this car. That should buy me peace of mind, not constant stress. I’m demanding a full return of this defective vehicle. Ford must stop ignoring customers and address this widespread problem before more people are affected. Take your faulty Kuga back and give us the service we deserve.
I bought my 2024 Ford Kuga brand new, and since the day I purchased it, it hasn’t left the service center. The car starts to vibrate after reaching 120 km/h. I took it to an authorized service center where they initially said the wheel balance was off, made adjustments, and returned the car, but the...
I have a 2020 model Ford Kuga, and I'm very unhappy with it; it seems to be constantly stuck at the service center. When I brought my vehicle in for service because of problems with exhaust emissions, I ended up spending approximately ₺4,000 on cleaning. Unfortunately, after just a month, the engine...
In December 2024, I purchased a Ford Kuga from Ford Çetaş in Manisa, Turkey. As of June 2025, my vehicle has started displaying an engine coolant warning. Although this vehicle is capable of reaching speeds of 240 km/h, the warning appears at speeds of only 100-110 km/h. I took the car back to the d...
I have a 2020 model Ford Focus that has been maintained by an authorized service and is still under warranty. On November 6, 2024, it suddenly broke down in the middle of heavy evening traffic on the E-5 road. I was left stranded with my wife and children. I had to pay for a tow truck out of my own ...
Dear Sir, I purchased a 2023 Ford Kuga Titanium model on 27/07/2023 in Turkey. Everything was fine; the car was very comfortable, and I had a high driving pleasure. However, on 20/12/2023, my car broke down on the road when I tried to park it in reverse gear. My car was at 7592 km yet and 5 months ...
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