FlixBus overbooked the bus and left me behind, what compensation options exist?

If FlixBus overbooked the bus and you were left behind, you can formally complain and request a refund or alternative travel through FlixBus’s Help Center.

Submit your case in the “Feedback” or “Request a Refund” section with your booking details, photos/emails, and any extra transport receipts to support reimbursement.

Under EU passenger rights (Regulation 181/2011) for coach travel, if your ride was cancelled, delayed at departure by 120 min or you couldn’t board due to lack of space, you may be entitled to a refund of your ticket or a comparable alternative journey at no extra cost.

If you’re struggling with a similar issue, you’re not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.