On May 20, 2024, I purchased a ticket for the 9:30 PM bus from Berlin to Hamburg. However, the bus schedule was constantly changing, leaving us stranded in an uncomfortable location for a grueling 5 hours. After what felt like an eternity, the bus finally showed up at the ungodly hour of 4 AM. To my dismay, even though I had reserved a seat, there wasn't a single one available. It was an unpleasant journey, and if I had another choice, I would not choose this service again.
On April 24, 2024, I purchased a ticket from Amsterdam to Hamburg, picking a seat for the 01:40 departure. I checked in for my ticket and received confirmation via email. However, when I got on the bus, the driver and another passenger angrily told me that I couldn't sit there. Despite producing my ...
On August 20, 2024, I traveled with FlixBus from Dresden to Berlin, and it was one of the worst experiences I've ever had on a bus, even compared to standards in other countries. The bus was incredibly dirty, with trash bags placed near seats on both levels. The restroom on the lower level had a hor...
I purchased a bus ticket for June 19, 2024, at 22:45. At 23:29, I tried to reach customer service and, after 29 minutes, learned that the bus had broken down. I requested the vehicle's contact information but was told it could not be shared, and I was advised to track the bus via the website or thro...
On January 29, 2024, Monday, at 02:45, the bus for my ticket from Liege to Cologne airport departed with a one-hour delay. As a result of this unfortunate delay, my flight was missed, causing significant financial and emotional setbacks. The photo was captured at 03:38, showing the time of arrival a...
On October 9, 2025, at 10:10 AM, I purchased a FlixBus ticket for the Colmar–Basel route (reservation number: 3290783524). However, on October 5, 2025, at 11:00 PM, I received an email stating that my trip had been canceled and rescheduled for 4:05 PM. Because of this change, I will no longer be abl...
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