I booked a FlixBus ticket online for the February 10, 2025, 11:10 PM Milano-Nürnberg route. However, the bus never stopped at Lampugnano station, where I was waiting! I was completely stranded with no FlixBus staff available at the station to assist me.
With no other option, I had to buy another ticket for a different trip, costing me extra money and wasting my time. This is completely unacceptable. How does a bus just skip a scheduled stop and leave passengers behind without any notice? I expect a full refund for the missed bus and an explanation for this irresponsible service. FlixBus, do better!
I had a ticket for the FlixBus N539 departing from Bologna Station at 02:20. Unfortunately, the bus never arrived at the designated stops 2 and 8, leaving me in a difficult situation. When I spoke with customer support, they claimed that I had missed the bus, but as someone who has taken the FlixBus...
On June2,2025, I purchased 3 tickets from FlixBus for the Üsküp–Belgrade route, scheduled for departure on June15,2025 at 23:59. Despite the payment being successfully processed, no reservation was created for this trip. From the moment I noticed this issue, I contacted FlixBus customer service thr...
On September 17, 2025, I purchased a FlixBus ticket for the Budapest–Cluj route, specifically choosing to board from the Airport stop. The bus was delayed for more than three hours, and throughout that time, I kept receiving delay notifications. However, I was never informed that the bus would skip ...
On October 6, 2025, at 12:50 PM, I experienced a serious issue with my FlixBus ticket purchased online for the Bergamo–Turin route (PNR: 3294506129). Despite having a valid ticket, the Italian driver told me and the passenger traveling with me that there were no available seats and refused to let us...
For the past month, I’ve been frequently traveling with FlixBus between Munich and Cologne. On August 11, 2025, my bus number N280, which was scheduled to depart at 22:50, arrived at 23:18 — as it almost always does. This delay happens on nearly every trip, and I’ve been dealing with the same proble...
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