I Face Flight Network Refund Issues Because I Cannot Access My Booking Account

I purchased two separate flight tickets through a website called Flight Network on the same day. I completed one transaction at 11:38 AM and the other at 11:50 AM. Later, after realizing that this website was not reliable and because I had already purchased my tickets through AJet and Pegasus, I wanted to cancel the tickets I bought through Flight Network and receive a full refund.

I made two separate payments totaling $442 and $445. When I tried to cancel the tickets and contact customer service, the system required me to update my email address and sent me a link. However, the link provided does not open under any circumstances, preventing me from accessing my account or booking details and starting the cancellation process.

Despite making a significant payment, I cannot find any customer representative who can assist me, and the cancellation process cannot be completed due to this technical issue with email verification.

I request that the two flight tickets purchased through Flight Network be canceled and that my payments of $442 and $445 be fully refunded without any further delay. Flight Network should resolve this technical problem and provide proper customer support to complete my cancellation request.