I Face Flight Network Booking Issues After Paying Twice For A Canceled Flight

On December 23, 2025, I purchased a Turkish Airlines Munich–Antalya flight ticket through Flight Network under reservation number 1107-431-126. I paid $308 for the ticket, and the amount was charged from my account. After the payment, I received an email stating that my booking would be confirmed within 1–2 hours. However, approximately two hours later, I received another email stating that my ticket had not been confirmed and had been canceled.

Because my ticket was canceled, I had to purchase a new ticket for the same date at nearly twice the original price, causing me significant financial loss. Additionally, since it was the final day of my visa validity, this disruption caused me to lose the opportunity to travel abroad again.

Even though 7 days have passed, the $308 payment has still not been refunded to my account.

When I contacted Flight Network customer service, they only told me to wait. They did not provide any concrete solution, and I have been left completely frustrated throughout this process.

I request an immediate refund of the ticket payment that was unfairly canceled. I also request compensation for the financial loss and inconvenience I experienced because I was forced to pay a much higher price for the same flight due to Flight Network’s failure to complete my original booking.