On October 16, 2025, I purchased the Fissler Vitaquick 4/5-liter pressure cooker from the A101 website for $191. The product was delivered to me about five days later, and from the very first use, rust stains began appearing on the lid, discoloration began showing on the exterior, and stains formed on the inner base. A product that I bought brand-new and was excited to use should not deteriorate this quickly. This situation has disappointed me both in terms of quality and hygiene, and I no longer feel motivated to use it.
When I contacted Fissler’s authorized service, I was told that because the product came from A101 and a third-party supplier, they could not provide support under warranty. I also tried calling A101 customer service multiple times but received no response and could not reach any representative. Even though the brand is Fissler, neither the seller nor the manufacturer has provided any solution, which is unacceptable.
To resolve the issue I am experiencing, I request that the product be replaced with a new one if the process will be handled through Fissler’s authorized service. If the process must be handled through A101, then I request a refund. I ask that both the rusting and discoloration problem, as well as the lack of support from warranty and customer service, be addressed as soon as possible.
On October 31, 2025, I purchased a Fissler Vitaquick pressure cooker on N11. During my very first use, I experienced a steam leakage problem. After receiving the product, I tested it and noticed that it was releasing steam forcefully. I immediately contacted both the authorized service and the selle...
On August 2, 2025, I purchased a Fissler Premium pressure cooker for ₺7,799 and received it in Balıkesir. From the very first use, permanent marks resembling rust stains appeared around the rubber part of the inner lid, and they did not come off even after washing. Experiencing such an issue with su...
My Fissler Vitaquick pressure cooker does not cook food because it leaks water from the handle and takes in air. This makes cooking impossible and causes significant inconvenience in the kitchen. I have had this problem for the last 6 months but postponed addressing it because the warranty was adver...
I am writing to seek assistance regarding an issue with my Fissler pressure cooker (FISSLER VITAQUICK GREEN 4,5) purchased on 2023 April. Despite careful use and adherence to the manual’s instructions, I recently noticed a crack and breakage at the connection point between the handle and the metal l...
I bought fissler 3.5+6 lt vitavit premium pressure cooker on 10.05.2023, there was no problem in the first month. Afterwards, steam started leaking from the handle and although the temperature increased, the colored rings did not come out and I noticed that the lid opened easily. I contacted the aut...
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