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Finish Customer Service Doesn't Pick Up, No Code For Returns

November 23, 2023 11:46 AM90

They do not answer my calls. I've been on the "wait list" for the last 25 minutes but no one is picking up the phone so I cannot return my purchase. I've bought some detergents from finish.com.tr which is a reckitt company. I'm trying to return it but on the web page it says I have to call the customer service to get a code so that I can return my purchase. For the last 14 days, I've been trying at least 45 minutes. Every single day. Nobody picks up the phone. I cannot return my items.

November 30, 2023 7:09 PM (7 days after complaint)

We have contacted our consumer and provided a solution. Best regards, Reckitt Consumer Relations

Doğan
November 30, 2023 8:19 PM

The consumer has chased after you for 15 days, exchanged emails with 2 different people, called 4 different numbers, waited on hold for 30 minutes for 3 consecutive days, and finally found their own solution.

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