They do not answer my calls. I've been on the "wait list" for the last 25 minutes but no one is picking up the phone so I cannot return my purchase. I've bought some detergents from finish.com.tr which is a reckitt company. I'm trying to return it but on the web page it says I have to call the customer service to get a code so that I can return my purchase. For the last 14 days, I've been trying at least 45 minutes. Every single day. Nobody picks up the phone. I cannot return my items.
bought something off Karcher.com.tr, and now want to return the product within the legal timeframe, so I went ahead and filled out their online return form. No response still. Thinking maybe I'll have better luck with customer service, I dial up all the numbers they've got listed. Surprise, surprise...
I ordered a mini washing machine from Trendyol, sold by Robo Türkiye. However, the product was defective. The button was sunken in and non-functional. I returned the product for a refund, but after making me wait 25 days, my request was denied with the claim that there was no manufacturing defect. (...
The order I placed on Trendyol on May 7 still hasn’t been delivered. When I ask the seller, they keep sending automated replies, and the order still shows as “being prepared.” I was contacted by Trendyol and offered a ₺75 coupon along with an order cancellation and refund, but I refused. This is rea...
I bought a Hoover brand washer dryer from Trendyol. (Ncph11a2tcbexs17 model) was delivered on 16 November. I created an authorized service registratio...
The refund for the canceled product on June 4th has still not been processed. Neither the clothing was sent nor the refund was issued. The amount was ₺1790. There is no clothing and no refunded money. They took the money for the clothing that was never sent. Despite multiple attempts to contact cust...
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